The Company knows that you care about how information about you is used, shared and stored, and we understand that you want to feel confident in how we operate as it relates to your personal details. This notice describes our privacy policy. By visiting The Company, you are accepting the practices described in this privacy notice.
The Company does not disclose any information on its customer's to any third party on any occasion. The only people beyond this are the couriers we use.
The Company will never send junk email to you. You will only ever be sent emails containing order information. We will only send you additional emails if you have opted to receive and those emails will be promoting services and products offered by The Company.
The information about you which we retain is as follows:
Your name, address, telephone number and details about your dog(s). We do not hold any credit card details as this is all processed online.
Credit Card details.
The Company uses Sagepay to manage its online payment process. This is a secure payment provider through HSBC. The Company does not retain any customer's credit card details. In the event of a customer providing details to us over the phone, we shred credit card numbers to uphold our customer's security.
If you have any further queries about The Company or indeed any of the above information, then please feel free to contact us and we will be happy to answer any questions you may have.
Disclaimer
The Company is the official trading name.
The Company has taken all reasonable care in the preparation of the contents on this web site, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, The Company makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site. The Company reserves the right to change price and availability of information without notice.
The Company shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this web site.
The Company makes no representation or warranty, express or implied (including, without limitation, warranties as to quality or fitness for purpose) in connection with any product(s) supplied by it under these Terms. In any event, The Company’s sole liability and the user’s sole remedy for any defective product(s) supplied under these Terms shall be the replacement by The Company of the defective product(s).
The Company shall not be liable for economic or financial loss or any special, indirect or consequential loss or damage whatsoever and howsoever arising.
No exclusions of The Company’s liability in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of The Company or any of its directors, employees or agents or fraudulent misstatement.
Indemnity
You agree to indemnify and hold The Company, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable solicitor’s fees, made by any third party due to or arising out of content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms and Conditions, or your violation of any rights of another person or entity.
Questions
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support team by clicking on the "contact us" link.
